Healthy Gaming Pledge

C66 Responsible Gaming — Stay in Control, Keep It Fun

Gaming on c66 is about more than winning — it's entertainment. We believe responsible gaming is the best kind of gaming, which is why we encourage every member to play within safe limits and provide all the tools needed to do so.

18+ Only Limit Controls Self-Exclusion Feature 24/7 Support
Important Warning

Gaming is entertainment, not a source of income. Always consider your financial situation before placing a bet, and avoid chasing losses with bigger wagers.

18+
Minimum Age Requirement
24/7
Support Available
5
Protection Tools
100%
Safe Environment

Core Responsible Gaming Tools

C66 provides these features to ensure every member enjoys a safe and healthy gaming experience.

Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. Once set, the system will automatically enforce that limit and block any deposits that exceed it.

Session Time Limit

Set a time limit for each gaming session. Once the time is up, c66 will automatically remind you to take a break. It's highly effective at preventing long, uninterrupted play.

Reality Check

Pop-up notifications will appear at set intervals to show you how long you've been playing and your total wager amount. This keeps you grounded in reality.

Self-Exclusion

To step away from the platform for a set period, use the self-exclusion option. You can choose anywhere from 30 days up to a permanent ban.

Bet Limit Controls

You can set a maximum stake per bet for each game. This tool is especially helpful in curbing the impulse to place large bets in the heat of the moment.

Age Verification

C66 follows a strict age verification process at registration. Ensuring that no one under 18 can access the platform is our top priority.


1

What is Responsible Gaming?

Responsible Gaming means enjoying gaming in a way that has no negative impact on your life, relationships, or finances. c66 believes online gaming is a form of entertainment — it is not, and should never become, a means of making a living.

Responsible Gaming rests on three principles: being aware of how much time you spend, staying within your spending limits, and keeping gaming purely for entertainment. c66 has built multiple effective tools to help you maintain all three.

Remember — winning and losing are both part of any game. After a loss, it's tempting to think one more round will turn things around, but that's the biggest trap of all. c66's responsible gaming policy is designed to protect you from exactly that.

c66's Commitment

We are more than a gaming platform — we are a responsible community. Every member's mental well-being and financial security matter just as much to us as their entertainment.

2

Recognizing the Signs of Problem Gambling

Gaming problems develop gradually and can be hard to recognize early on. If you notice any of the signs below — in yourself or someone you know — act immediately.

Financial Warning Signs
  • Spending Beyond Your Means
  • Chasing Losses by Playing Again
  • Borrowing money or drawing on savings to gamble
  • Gambling with money needed for essential expenses
Behavioral Warning Signs
  • Unable to stop playing
  • Lying or hiding behavior related to gaming
  • Withdrawing from Family & Friends
  • Feeling restless or irritable when not playing

If you notice even one of these signs in yourself, contact c66 Support or activate the self-exclusion option without delay. Remember — asking for help is not weakness; it takes courage.

3

How to Use c66's Protection Tools

After logging into c66, go to Account Settings and look for the "Responsible Gaming" option. All protection tools are available in one place.

Steps to Activate Tools
1
Log in to your account

Sign in to c66 with your username and password.

2
Go to Profile Settings

Click the profile icon in the top right corner and select "Settings".

3
Open the "Responsible Gaming" tab

On the settings page, look for the "Responsible Gaming" menu item on the left side.

4
Activate Your Preferred Tools

Set a deposit limit, session timer, or self-exclusion — whichever you need.

Keep in Mind

Deposit limit reductions take effect immediately. Requests to increase a limit will be subject to a 24-hour cooling-off period — this is in place for your own protection.

4

Tips for Safe & Healthy Gaming

Responsible Gaming is more than just using tools — it's a mindset. Building the habits below will keep gaming enjoyable at all times.

  • Set a clear budget before you play and stick to it — no exceptions.
  • Set a time limit before each session and stop playing when that time is up.
  • Remember — gaming is for entertainment, not for chasing losses.
  • Avoid playing while drinking or under emotional stress.
  • Take regular breaks — avoid playing for long stretches at a time.
  • Spend time with family and friends — don't let gaming become your only form of entertainment.
  • Keep your expectations realistic — big wins are the exception, not the rule.
  • Review your gaming history from time to time.
5

Minor Protection

C66 strictly enforces an 18+ policy. Ensuring that no minor (under 18) can access this platform is both our legal obligation and our ethical responsibility.

  • Verification of a national ID card or birth certificate is mandatory at registration.
  • Accounts cannot be activated without age verification during the KYC process.
  • If we find that a minor is using an account, it will be suspended immediately.
  • Parents can install parental control software on their child's device.
  • If a minor accesses an account, the account holder is responsible — so keep your login credentials secure.
Advice for Parents

Keep your device and browser password-locked. Talk to your children about the risks of online gaming and keep an eye on the sites they visit.

6

Get Support — You Don't Have to Face It Alone

Gaming addiction is a recognized mental health condition. There is no shame in it — seeking help is the smart thing to do. c66 is always here for you.

c66 Live Support

Our support team is available 24 hours a day, 7 days a week. Chat with us now for help with self-exclusion or setting limits.

Contact by Email

Email us for any Responsible Gaming requests or questions. We typically respond within 24 hours.

Professional Advice

Seek help from a gaming addiction specialist or mental health professional. Awareness and support services for this issue are growing steadily in Bangladesh.

Family Support

If you believe a family member is struggling with a gaming problem, contact c66 support. We're here to guide families too.

Direct Contact
Live Chat: Available 24/7
Response Time: Up to 24 Hours
7

Check Yourself — A Short Self-Assessment

Answer the following questions honestly. If you answer "Yes" to three or more, you should reach out to c66 Support.

1
Do you regularly spend more than your set gaming budget?
Yes, Often
Sometimes
No
2
Do you find yourself playing more to win back money you've lost?
Yes, Often
Sometimes
No
3
Has gaming caused conflict with family or friends?
Yes
Once
No
4
Do you feel restless, irritable, or unwell when you're not playing?
Yes
Occasionally
No
5
Is gaming affecting your work, studies, or sleep?
Yes
Sometimes
No
Result Analysis

If you answered "Yes" to 3 or more questions, please contact our support team or activate the self-exclusion option.


Frequently Asked Questions

Answers to common questions about Responsible Gaming.

It depends on the type of self-exclusion. Short-term exclusions (30–180 days) can be lifted upon request once the period ends. However, permanent exclusions close the account for good. Please speak with our support team before making any decision.

Deposit limit reductions take effect immediately. However, requests to increase a limit are subject to a mandatory 24-hour cooling-off period, giving you time to reconsider your decision.

You can contact c66 Support directly to report the situation. We will handle it confidentially and take appropriate action. You can also encourage the person involved to activate self-exclusion or set their own limits.

At the interval you choose (e.g. 30 minutes or 1 hour), a pop-up will appear showing how long you've been playing and how much you've wagered. You then decide whether to continue.

Yes. When registering on c66, you are required to submit a National ID or Birth Certificate as proof of age. Additionally, accounts will not be activated if age cannot be confirmed during KYC verification. Any suspicious account is investigated and closed if necessary.

Not at all. Every Responsible Gaming tool on c66 — deposit limits, session timers, reality checks, and self-exclusion — is completely free to use. These are part of our commitment to our members.

Play Responsibly, Win Joyfully

Join c66's responsible gaming environment. Enjoy gaming within safe limits, and know that our support team is always here whenever you need us.

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