Protecting your privacy at c66 is our top priority. This Privacy Policy clearly sets out what information we collect, why we collect it, and how it is kept secure.
Every piece of your personal information at c66 is protected under strict security measures.
All your personal information and transactions are protected with 256-bit SSL encryption. No third party can read or intercept this data.
C66 never sells your personal information to third parties. Your data is used solely for service improvement and account management.
Identity documents submitted during the KYC verification process are kept on fully encrypted servers and can only be accessed by authorized personnel.
C66 servers operate in internationally certified data centers. Regular security audits are conducted to ensure the integrity of our systems.
You can view, update, or request deletion of your stored information at any time. c66 ensures you have full control over your data.
The c66 Privacy Policy is built in accordance with international data protection laws and standards. We handle your information with the highest level of professionalism.
We collect various types of information when you register and use our services at c66. Each piece of data is collected for a specific reason, and nothing unnecessary is gathered. A detailed breakdown of the information we collect is provided below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Data | Name, date of birth, national ID | Account Verification |
| Contact Information | Email, mobile number | Account Management & Notifications |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser type, OS | Security & Fraud Prevention |
| Gaming Activity | Game history, bet amounts | Service Improvement & Responsible Gaming |
We do not collect your full bank account number, card PIN, or any passwords. Payment information is sent directly to the payment gateway.
C66 uses collected data only for specific, lawful purposes. We never use your information unnecessarily or commercially without your permission.
C66 only sends marketing or promotional messages with your consent. You can opt out at any time.
C66 uses industry-leading technology to protect your data. Our security team monitors systems 24/7 and responds immediately to any potential threats.
In the event of a security breach, c66 will promptly notify affected members and take the necessary protective measures.
C66 uses cookies and similar technologies on its website and app to enhance your browsing experience and improve the quality of our services.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
C66 believes every user should have full control over their own data. Below is a summary of your rights.
You may request to know what information we hold about you.
Requests to update incorrect or outdated information can be submitted through support.
After account closure, you may request deletion of your data subject to applicable conditions.
You can request that your data no longer be used for specific purposes.
You may request an export of your data in a commonly used format.
You can object to the use of your data for marketing or certain types of processing.
C66 does not retain your data longer than necessary. Once legal obligations and business needs have been met, your information is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal & Regulatory Requirements |
| Transaction Records | 7 Years | Financial Regulatory Obligations |
| KYC Documents | 5 Years | AML Compliance |
| Gaming History | 3 Years | Responsible Gaming & Dispute Resolution |
| Support Conversations | 2 Years | Ensuring Service Quality |
| Marketing Data | Until consent is withdrawn | Based on Your Preferences |
Once the retention period expires, your data is permanently deleted or anonymized in a way that makes identification no longer possible.
For any privacy questions, requests, or complaints, please reach out to our dedicated privacy team. We typically respond within 72 hours.
C66 may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a platform announcement. Continued use of the platform following any update will be considered acceptance of the revised policy.
Every piece of your information at c66 is protected with the highest level of security. Register with confidence and enjoy the best gaming experience in Bangladesh.